Upgrade complete - 08/03/23 - 15:30
The upgrade has now been completed and any queued events have been processed. The system is back to normal operation. We apologise for any inconvenience caused.
Update - 08/03/23 - 14:30
The upgrade has taken longer than expected. We have now started processing events which have been queuing in the system.
Update - 08/03/23 - 14:15
The upgrade is taking longer than expected. New events are currently being queued in the system. Next update due: 14:30
Update - 08/03/23 - 13:30
The upgrade is taking longer than expected. New events are currently being queued in the system. Next update due: 14:00
Update - 08/03/23 - 13:00
The upgrade is taking longer than expected. New events are currently being queued in the system. Next update due: 13:30
When
Wednesday 8th March 12:00 GMT
What
Upgrade backend system framework. We expect the upgrade to take around 30 minutes to complete.
We have already upgraded our development and staging systems successfully and been running on the new code for a number of months.
Customer Impact
There will be a brief time where we need to pause event processing for around 15mins. While this happens events will queue in the system. Therefore users may experience minor disruption to:
CONXTD Login
Delay in viewing new events within CONXTD
Delay in receiving notifications
Once complete we will process any queue of events.
Conclusion
The maintenance work will be carried out by our senior developer and overseen by our CTO.
Moving forwards it is our aim to not have to stop alarm processing when conducting such upgrades in the future.